Rollco Moving parts

TERMS AND CONDITIONS OF SALE

GENERAL
1. All our quotations, sales and deliveries are subject to the following terms and
  conditions and which shall form part of every contract for the sale or supply of goods by
  us to the purchaser. Any alternative or additional items shall not form part of the
  contract unless agreed by us in writing before delivery. Writing includes facsimile. E-mail
  and comparable means of communication. All other terms proffered by the purchaser
  are excluded and the acceptance by the purchaser of goods supplied by us shall be an
  acceptance of these Terms and Conditions of Sale to the exclusion of all others.
2. Unless confirmed by the seller in writing, the seller’s employees or agents are not
  authorized to make any representations concerning the goods. In entering into the
  contract, the buyer acknowledges that he does not rely on and waives any claim for
  breach of any such representations which are not so confirmed(b) No dealer or agent
  appointed to sell our goods on our behalf is authorized to transact any business which
  gives any warranty, makes any representation or incurs any liability on our behalf.
3. All goods are offered and sold as replacement parts only. Manufacturers name and
  part numbers are for identification purposes only. Any advice or recommendation given
  by the seller or its employees or agents to the buyer or its employees or agents as to the
  application, storage or use of the goods which is not confirmed by the seller in writing is
  followed or acted upon entirely at the buyer’s own risk and accordingly the seller shall
  not be liable for any such advice or recommendations which is not confirmed.
4. All descriptive specifications, drawings and dimensions are approximate only and the
  descriptions and illustrations contained in our catalogues, price lists and other
  advertising matter are intended merely to present a general idea of the goods described
  therein and none of these shall form part of the contract.
5. Any typographical, clerical or other error or omission in any sales literature,
  quotation, price list, acceptance of offer, invoice or other document or information
  issued by the seller shall be subject to correction without any liability on the part of the
  seller.
ACCOUNTS
1. All payments are to be made by the end of the month next following the month in
  which goods are delivered to the purchaser or in accordance with the terms agreed in
  writing, unless cash with the order terms are specifically quoted. Goods will not be
  dispatched while overdue accounts remain unpaid.
2. Unless otherwise specified and agreed in writing, payments in respect of export
  orders shall be made against documents by cash.
3. Purchasers are not entitled to suspend or defer payments even in case of complaints
  on the goods. Goods remain our property until their full value has been paid.
4. Also Specified part of our agreed trading terms at the bottom of all the Invoice copies.
  Acceptance of any sales paperwork or document (Invoice / Delivery note / credit note/ etc...)
  constitutes acceptance of our standard terms and conditions of sale.
5. If the Purchaser fails to make any payment when due in accordance with these
  General Conditions of Sale, we reserve the right in its absolute discretion and without
  prejudice to any of our other rights or remedies to suspend all further deliveries until
  such payment has been made in full together with any other amounts owing to us
  whether the due date for payment has been reached or not, if so requested by us or, at
  the our option, to cancel the balance of the order. In either case we shall hold the
  Purchaser liable for costs incurred in respect of goods ordered to purchaser specification
  and/or ready for dispatch.
6. We shall be entitled to bring an action for the price or part
  thereof whether or not the property in the goods has passed
7. Without prejudice to any other rights we are entitled to charge interest at 8% above
  the current Bank of England base rate or such other rate of interest as shall be
  determined under the Late Payment of Commercial Debts (Interest) Act 1998 on any
  overdue payments.
8. Right to Open New Account or Modify Credit Terms - To open a new account with
  Rolling Components, customers are required to complete the New Account Application
  orm and submit it either by email, by post to our head office, or directly through a
  Rolling Components sales representative. The form must include complete and accurate
  business and financial details in order to be considered for account approval.Rolling
  Components reserves the full right to approve, set, or revise payment terms and/or
  credit limits at its sole discretion, based on the customer’s financial standing,
  credit history, trading behavior, or any other relevant information..
9. Change in Customer Status - If a customer’s financial or operational credentials change
  at any point and no longer meet our standard eligibility criteria, Rolling Components
  reserves the right to immediately: (a) Change or revoke the current credit/payment terms.
  (b) Adjust the customer’s account status without prior notice.
10. Debt Recovery and Legal Costs - In the event of non-payment, Rolling Components
  reserves the right to pursue legal recovery of outstanding amounts. The customer shall
  be liable for all associated recovery costs, including legal and collection fees.
11. Payment Without Set-Off or Deduction : All payments must be made in full, without any
  deduction, withholding, set-off, or counterclaim, unless expressly agreed in writing by us
  in advance.Customers are not permitted to withhold payment of any invoice or outstanding
  balance in order to force settlement of any dispute, claim, or difference amount. Any disputed
  Invoices must be notified to us in writing within 7 days of receipt, and all undisputed amounts
  must be paid in accordance with the agreed payment terms.Failure to comply with this condition
  may result in the suspension of credit facilities, withdrawal of agreed payment terms, placing
  the account on stop, and the commencement of legal action to recover any overdue balances,
  together with any applicable recovery costs.
12. Disputed Invoices and Adjustments : No credit notes, refunds, or invoice adjustments will
  be issued unless the claim has been reviewed and formally approved by us. Customers must
  not make unilateral deductions or adjustments to payments without our prior written agreement.
  Any payment withheld or reduced without prior written approval will be treated as an overdue
  balance and managed in accordance with our credit control procedures.
PRICES
1. Prices are strictly nett and subject to fluctuation without notice. All orders and all quotations are made on the understanding that we reserve the right to invoice at the price ruling at the date of dispatch.
2. All export orders unless otherwise stated are ex-works
3. All prices are exclusive of Value Added Tax and this will be charged at the applicable rate and recoverable by the Company in addition to the price. (d) All invoiced price discrepancies must be notified by the Purchaser to the Company within 14 working days of the date of invoice.
4. Rebates are to be agreed and approved by Rolling components Ltd in writing. Rebates are paid quarterly , half yearly or annually or as agreed by Rolling components Ltd. Rebates will only be paid on the net sales (Invoices less Credit notes) and after the full & final payment of the due Invoices or as agreed. Rebates will be withheld in case the invoices are not paid or any previous outstanding amount. Since rebates are calculated & paid on the Invoiced prices considering net sales , Invoice will be raised for the rebate clawback in case the sales are in credit balance.
CARRIAGE
1. All inland orders of nett invoice value £170.00 or over will be dispatched carriage paid by our own transport or by carrier, rail or post provided, however, the order for dispatch is in one consignment, any excess charges for special or express delivery if, requested by the purchaser, shall be borne by the purchaser.
2. Carriage will be charged at cost on any goods sold at special or reduced price irrespective of the total invoice value
3. To qualify for FREE CARRIAGE there is no requirement of any minimum number of units as long as your order value is £150 or above. Please note minimum order value is only applicable for England, Wales & near part of Scotland and excludes Ireland, Scottish Islands & Highland, and other Channel Islands. Any changes in the carriage will be notified to all our customers thru email.
4. Rolling Components will not be held responsible in case the delivery gets delayed by the carrier. From our warehouse the goods are timely picked ,packed and dispatched once ordered within the cutoff time.
5. Third-Party Courier Responsibility -All goods are dispatched via third-party couriers or carriers. Rolling Components shall not be held liable for any delays, loss, damage, or consequential losses resulting from the handling or delivery of goods by these third-party services. Once goods have been handed over to the courier, responsibility for timely and safe delivery lies with the courier company.In such cases, invoices will not be held for payment unless agreed in writing. If a delivery issue arises, it must be reported to Rolling Components immediately upon discovery with in 24hrs of dispatch, so that we can work with the courier and the customer to find the most appropriate resolution.

WARRANTY

We warranty goods sold by us to be free from defect caused by faulty materials or poor workmanship for 12 months from the date of purchase. This excludes goods of commercial use such as Taxis and haulage for which separate warranties will be provided for each customer. This warranty applies only to new products supplied and is limited exclusively to replacement of the product. This does not extend to defects caused by wear and tear, neglect, accident or misuse.
Should any defect be alleged in the goods supplied by us within the warranty period the defective goods should be returned to us free to our warehouse after our written consent and will be substituted free of charge if, after inspection the defect is solely due to faulty material or poor workmanship.

Any goods that are returned for credit under warranty cannot be adapted, altered or tempered in any way. This also includes making modifications such as spraying parts and altering the colour of the unit itself. If they are returned to us as an altered unit, your claim for credit will be rejected. You will be sent a rejection report & we give 28 days time for you to collect the units before we scrap it.

Category	Warranty
Rotating	2 year
Rotating HCV	6 Months to 1 Year
Calipers	2 year
EMS	1 year
Brake Disc / Pads	2 Year
Steering Rack	2 Year
Drive Shaft	2 Year
Wheel bearing Hub	2 year

Note: Rolling components reserves full right to scrap the rejected returns if failed to be collected by customer within 28 days of intimation.

Rolling Components will not accept a claim or replace a faulty unit to a third party or end user sale, on behalf of our customer. This has to be taken care by customers themselves.
(Any Stock cleanse for more than 1 pallet must be checked & signed off by one of our sales rep before they are returned us)
All the goods returned under warranty must conform with these criteria's: (i) Within 24 months warranty (re-sale date) (ii) Within maximum of 36 months from the date of dispatch by us or (if earlier)
Within 25000 miles from the installation date
Our liability to you is limited to the replacement of faulty parts/goods and does not cover defects caused by misuse
For LCV/HGV & taxis, warranty is limited to 1 year.
Over-run units won't be covered under warranties.
We will not accept any warranty claim for water & Oil ingress units (Petrol, Diesel, Engine oil and any other Oil)
This item is supplied with a return to supplier warranty and must be sent back to the manufacturer for inspection if it fails prematurely.
A credit will only be issued if the manufacturer confirms that the failure is genuine and solely the result of a manufacturing defect.
Parts that have been fitted and have no manufacturing defect will not be eligible for credit.
*Note: Your statutory rights remain unaffected.

LIMITATION OF LIABILITY
1. We accept no liability for consequential damage, loss or personal injury , recovery cost, towing cost , of whatsoever kind as a result of the use of any goods sold by us nor can we undertake to bear the cost of any work involved in refitting a new or repaired part.
2. Our liability for any damages or any claim arising out of the goods sold shall be limited to the cost of the goods as specified in the invoice issued.
3. All promotions and marketing offers are subject to customers' account status, our stock availability, and management approval. The company reserves the right to amend, suspend, or withdraw any offer at its discretion, particularly where account terms, credit arrangements, or outstanding balances are under review. Participation in any promotion constitutes acceptance of these conditions.
CLAIMS
1. No claims for damages or shortages will be considered unless both Rolling Components Ltd. and the carrier are notified in writing within 24–48 hours of dispatch for inland (UK) orders, and within 7 days of delivery for export orders sent or dispatched through Rolling Components Ltd.
2. Claims for non-delivery of goods must be made in writing to Rolling Components Ltd. within 24–48 hours from the date of dispatch for inland (UK) orders, and within 7 days from the date of dispatch for export orders sent or dispatched through Rolling Components Ltd.
3. Rolling Components Ltd restricts the warranty claim value to the cost of the unit sold.
4. We follow ICME times for any labour claim which has been approved by our QC department.
5. We do not accept any claims for recovery of the vehicles.
RETURNS
1. Any goods, supplied in accordance with the purchaser's order and subsequently returned for credit, will only be accepted if our written permission has been obtained (through Return Material Advice - RMA) and we reserve the right to deduct 20% for handling charges and cost of boxes used in packing
2. Any goods that are returned for credit under warranty cannot be adapted or altered in anyway. Goods will need to be returned in the same way as they were sold. This also includes making modifications such as spraying parts and altering the colour of the unit itself. If they are returned to us in this way your claim for credit will be rejected and units will be sent back.
3. Rolling Components will not accept any faulty unit or dispatch any replacement against the faulty to third party or end user, on behalf of our customer.
  Normal returns (other than warranty)
  1. Any goods, supplied in accordance with the purchaser's order and subsequently returned for credit, will only be accepted if our written permission has been obtained (through Return Material Advice - RMA) and we reserve the right to deduct 20% for handling charges and cost of boxes used in packing.
  2. All new units returned either "NOT REQUIRED or ORDERED WRONG" for a credit must be done within 28 days from the date of invoice otherwise a 20% handling charge will be applied.
  3. Carriage must be paid by customer returning the goods.
  4. Our stock cleanse procedure will still be a 1 for 1, but any unit over 2 years old will be subject to a 15% handling charge. Anything over 2 years won't qualify for a Stock Cleanse. (This is only applicable on NEW UNITS SENT BACK UNDER STOCK CLEANSE & not on warranties) (Any stock cleanse over 1 pallet must be checked & signed off by one of our sales Rep before they are returned to us)
DELIVERY
1. Delivery shall be made to a place agreed with the purchaser
2. All delivery times are quoted in good faith, but we accept no contractual liability for failure to meet any such quotation. Time of delivery shall not be the essence of the contract unless previously agreed by the seller in writing.
3. The Purchaser shall take delivery of orders, or part orders when advised of their being available by us.
PASSING OF PROPERTY AND RISK
1. Risk of damage to or loss of the goods shall pass to the Purchaser in the case of goods to be delivered otherwise than at the Company's premises, at the time of delivery, or, if the Purchaser wrongfully fails to take delivery of the goods, the time when the Company has tendered delivery of the goods.
2. Notwithstanding delivery and the passing of risk in the goods, or any other provision of these Conditions the property in the goods shall not pass to the Purchaser until the Company has received in cash or cleared funds payment in full of the price of the goods and all other goods agreed to be sold by the Company to the Purchaser for which payment is then due.
3. Until such time as the property in the goods passes to the Purchaser, the Purchaser shall hold the goods as the Company's fiduciary agent and bailee, and shall keep the goods separate from those of the Purchaser and third parties and properly stored, protected and insured and identified as the Company's property, but shall be entitled to resell or use the goods in the ordinary course of its business.
4. Until such time as the property in the goods passes to the Purchaser (and provided the goods are still in existence and have not been resold), the Company shall be entitled at any time to require the Purchaser to deliver up the goods to the Company and, if the Purchaser fails to do so forthwith, to enter upon any premises of the Purchaser or any third party where the goods are stored and repossess the goods.
5. The Purchaser shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the goods which remain the property of the Company, but if the Purchaser does so all moneys owing by the Purchaser to the Company shall (without prejudice to any other right or remedy of the Company) forthwith become due and payable.
INSOLVENCY OF PURCHASER
1. If the purchaser makes any voluntary arrangement with its creditors or becomes bankrupt or becomes subject to an administration order or goes into liquidation or we reasonable comprehends that any of the above mentioned events is about to occur then we shall be entitled to cancel the contract or suspend further deliveries under the contract without any liability to the buyer and if the goods have been delivered but not paid for the sales price shall become immediately due notwithstanding any previous agreement or arrangement to the contrary
FORCE MAJEURE AND OTHER CIRCUMSTANCES
1. We shall be entitled without liability on our part and without prejudice to our other rights, to terminate the contract or any unfulfilled part thereof, or at our option to suspend or make partial deliveries or extend the time or times for delivery, if the manufacture of the goods by the our suppliers, or the delivery of the goods or the performance by the Company of any of its obligations under the contract is hindered or delayed whether directly or indirectly by reason of the Purchaser failing to furnish necessary instructions or information, or by war or other hostilities, civil commotion, act of God, government action or legislation, interruption of transport, strike, lock-out or other form of industrial action (including, without limitation, labour disputes with the Company's or any sub-contractor's employees), accidents or stoppages to works, shortage of labour materials equipment fuel or power, breakdown of machinery or any other cause whatsoever beyond the reasonable control of the Company or its subcontractors, whether or not such cause exists at the date of the order. We shall not be liable to the purchaser or deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform any of our obligations in relations to the Goods, if the delay or failure was due to any cause beyond our reasonable control No waiver by us of any breach of the contract by us shall be considered as a waiver for subsequent breach of the same or any other provision If any provision of these conditions is rendered unenforceable in whole or in part the validity of the other provisions of these conditions and the remainder of the provision in question shall not be affected thereby
LAW

Terms of Offers - These conditions and all other express terms of the contract shall be governed and construed in accordance with the Laws of England.
Promotional offers or special Offers : All offers are subject to availability and are at the sole discretion of the company. We reserve the right to modify, restrict, or cancel any promotional offer at any time, without prior notice, based on factors such as stock availability, sales performance, and the volume of committed orders. The company also retains the right to forfeit or alter orders if the conditions of the offer are not met or if stock levels are insufficient to fulfill the order. Any coupons, discounts, or promotional offers provided are only valid upon the realization and completion of the corresponding sales or once the sales are closed by making full payment . The company reserves the right to void or adjust any offers if the sales conditions are not fully met or if the order is canceled or refunded.

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